SCA · DFSA
Learn about the regulatory bodies concerned with financial fraud in the UAE, such as the Securities and Commodities Authority and the Dubai Financial Services Authority, and the general steps commonly involved in documenting and reporting complaints
The UAE operates two parallel regulatory systems — SCA for the main market and DFSA within the Dubai International Financial Centre
SCA is the federal authority overseeing capital markets, securities, and commodities across the UAE. It accepts complaints against unlicensed brokers and investment fraud operations.
The DFSA regulates all financial activities within the DIFC. If a broker holds or falsely claims DFSA authorization, complaints can be filed through the Centre's regulatory framework.
We help review your case information and available evidence, organize documents and prepare complaint drafts and supporting documentation. The client submits all complaints and requests directly to the relevant authorities or institutions. Recovery of funds cannot be guaranteed.
We review the information and evidence related to your case, including transaction records, communications, websites, payment methods and available supporting documents, to understand what happened and identify the appropriate next steps.
Based on the circumstances of your case, we identify the appropriate authorities and institutions you may need to contact, which may include cybercrime authorities, police, banks, card issuers, cryptocurrency exchanges or relevant regulators.
We help organize your evidence and prepare clear supporting documentation and complaint drafts for your case. The client submits all complaints and requests directly to the relevant authorities or institutions.
We guide you through the process, explain the next steps and help you understand what additional information or documentation may be requested by the relevant authority, bank, exchange or other institution.
Platforms falsely claiming SCA or DFSA authorization that refuse to process profit withdrawals or deposits after a short trading period, effectively trapping client capital.
Real estate investment schemes exploiting the UAE's financial environment, promising unrealistic guaranteed returns and disappearing after accumulating significant investor funds.
Crypto scams, fake token offerings, and fraudulent exchanges targeting UAE investors with promises of massive returns and rapid profits through digital assets.
We review the case circumstances, loss amount and broker details to identify the relevant regulatory authority and outline the appropriate next steps.
It is advisable to gather and organize all digital and documentary evidence according to the complaint submission requirements of SCA and DFSA.
We prepare a formal complaint draft for the appropriate authority — SCA, DFSA, or both — following approved procedures. The client submits the complaint directly; acceptance and review are decided by the authority.
We guide you through the next steps and help you prepare any additional information the relevant authority, bank or exchange may request. Timelines and outcomes depend on the relevant banks, exchanges and authorities and cannot be guaranteed.
SCA regulates financial firms operating outside the DIFC in the main UAE market, while DFSA exclusively covers entities licensed within the Centre. The correct authority is typically determined after reviewing the broker's licensing status.
Yes, in many cases. If UAE banks were used for transfers or the broker actively targeted UAE residents, the client may submit a complaint via the Central Bank of the UAE or to the relevant international regulators. We help prepare and organize that complaint.
There is no fixed timeline. Timelines and outcomes depend on the relevant banks, exchanges and authorities, such as SCA, and cannot be guaranteed. A clear, well-organized file helps the authority review the case.
The UAE is rapidly developing its digital asset regulatory framework. Complaints related to such cases can be filed through SCA, DFSA, and Dubai's Virtual Assets Regulatory Authority, and this may require coordination with cybercrime units to trace transactions.
No. Filing a complaint with the relevant regulatory bodies does not guarantee fund recovery, and outcomes vary depending on the nature of each case, the available evidence, and the cooperation of the parties involved. The purpose of documentation and reporting is to enable the relevant authorities to review and investigate the case.
Our team can review your case and help you organize the evidence and documentation relevant to both UAE regulatory frameworks.
Full confidentiality · UAE regulatory expertise · No guaranteed outcomes